DISCREET PACKAGING AND SHIPPING
Ciao 420 Roots ships orders primarily through USPS, UPS & FedEx, anywhere in the United States. We will also ship all orders same-day, if they are placed before 11 AM Pacific Time (2 PM ET) Monday – Friday. Transit times exclude Saturday and Sundays and Federal holidays. Payment, receipt, and tracking information are provided via email after orders are completed.
Ciao 420 Roots offers free USPS Priority shipping on orders $249.99+. You can choose shipping option at checkout in case you need your order delivered the next day.
Ciao 420 Roots ship to all 50 states including PO Boxes
Ciao 420 Roots ship to all 50 states, UK, Australia, Europe & Asia
Ciao 420 Roots can ship to APO/FPO bases using USPS Priority Mail. Shipping rates are free for all orders over $249.99, and a flat rate of $14.99 for all orders under $199.99
FedEx will only deliver on business days and Saturdays; they do not offer shipping services on Sundays or holidays. USPS Priority Mail also only delivers on business days and Saturdays; they do not offer shipping services on Sundays or holidays.
Orders placed Monday-Friday before 2 PM go out on the same day. Orders placed after 2 PM will be shipped the following business day.
Please check around your property outside first to see if the package was placed beyond your doorstep or ask neighbors if the package was seen or left with them. If you still have not received your order, you can reach our customer service at 1-650-402-3869
All orders above 199.99$ ship within the United States is 100% FREE shipping. We ship orders Monday through Friday. We only ship to valid addresses within the United States and out of State.
Customers may also select from the following shipping options for an additional cost:
- Standard $14.99 per order (no shipping or delivery on Sundays).
- Expedited Shipping $19.99 per order (includes P.O. Boxes and Weekend Delivery)
- 2-Day Shipping $24.99 per order (no shipping or delivery on Sundays and also available for P.O. Boxes).
- Overnight $29.99 up to 20 pounds and $2.99 for each additional pound per order (no shipping or delivery on Sundays).
- Priority Overnight $35.99 per order
For edibles and other products that require a controlled temperature during shipment, we ship via Next Day Air. We ship Monday - Thursday to ensure timely, temperature controlled delivery. All controlled temperature shipments include a temperature monitoring strip to indicate the temperature experienced by a product during shipment, as well as the length of time the product may have experienced a temperature outside of reasonable threshold
SHIPPING TIMES AND SHIPPING SPEED
- Standard Shipping – 2 to 5 Business Days
- Expedited - 1 to 3 Business Days
- 2-Day Shipping - 2 Business Days
- Overnight - by the end of following business day
- Priority Overnight - by 10:30 am on the following business day
All our packages are shipped out via the fastest Discreet shipping Agency available in your location. Tracking labels are sent out via email once the package is picked up by the post office. You will not receive a tracking number email until your package has been processed, packaged, and labeled for pick up by the postal service.
We currently use USPS, UPS, FedEx, Aramex, DHL & EMS to deliver orders.
You will receive a tracking number via email once your order has shipped. We use a variety of different carriers to ensure the best experience for our customers. Just click on the number in the shipping confirmation email to track your package!
Below are the formats for the tracking numbers used by our carriers.
USPS Format: 16 DIGITS
FedEx Tracking: 12 DIGITS
UPS Tracking: Normally Starts with “1Z”